Privacy policy

We collect what your doctor needs to treat you safely: your name, date of birth, health basics, and the notes from each visit.

Only you and the doctors you consult can see your records. Files you share are stored privately and only opened by the people in that visit.

Calls are only recorded if you switch on “Record this call”, and only the audio. Your doctor listens first and decides whether to share it with you. Shared recordings can be downloaded for a limited time, then they are deleted. Recordings your doctor doesn't review are deleted within 7 days. You can stop recording at any time during the call.

Phone notifications are sent only to devices where you turned them on. You can switch them off in Profile at any time.

Email support@pdelhealth.com to download or delete your data.